UPS Service Notice: A notice given on first delivery attempt in select countries. UPS Mail Innovations Tracking Numbers. You can track your UPS Mail Innovations piece on both ups.com and upsmi.com. UPS Mail Innovations tracking numbers differ from a small package reference number in length and terminology.I missed my delivery and called UPS (already had an account set up) and asked if I could pick up my package this evening after the truck returns, I was informed Verizon was not allowing it. Verizon was not allowing any changes to delivers, which is new because last year I did pick it up from UPS. 0 Likes. Correct answer: My phone is set to be ...Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for free. 2 ...There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.for what ever reason a 2nd quantum delivery was made, i never even opened the box, let alone "activated" anything which apparenly would beYou can also return the router in person by going to a Verizon store near you. Here’s how –. Bring the router and all the accessories to the Verizon store. Ask a Verizon representative to …Return rented equipment to the Verizon or the UPS Store nearest you · You do not need to box up equipment since equipment serial numbers will be scanned and ...Rhode Island. Virginia. You can check out the address of every store on Verizon’s website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon’s customer support: Through chat on the company website. Through Facebook Messenger. Via phone at 1-800-VERIZON (1-800-837-4966).Yes, you can return Verizon FiOS equipment even if you no longer have an account. Whether you've switched providers or canceled your service, Verizon understands that returning equipment is a necessary step. Just make sure to follow the return methods outlined in this guide, and you'll be able to return your equipment hassle-free. ...No you must return the exact one you originally received. When you lost the ups receipt you got a real problem. Verizon will claim non receipt, you cannot prove it was sent and received. You will have to pay full price for a lost or stolen set top box. Verizon will deactivate it in their system so it cannot be used again.The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ...Last Updated: March 3, 2023. Following the Verizon Equipment return process is important if you don’t want to be billed for an extra $200 in fees and penalties. By …Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*.Take your equipment to a UPS store and pay for a return label with next-day delivery. To do this, go online at ups.com, unfold the box and place it on a flat surface. Take a photo of the label with your cell phone. You can call 1-800-PICK-UPS and arrange to pick up the returned equipment within three business days.You may need to send us a mobile device (e.g., phone, tablet, etc.) because you: Changed your mind about a purchase during the 30-day return & exchange period. Have a defective device that's under warranty. Want to trade in for a new device or do an early upgrade.Fees. Internet Gateways and Coverage device returns are free of shipping and restocking charges. Return your device promptly. If we don't receive your device within 30 days of starting the return, you will be charged a non-return fee. Our return center will check the condition of the device when we receive it.I didn't even have to hold. For future reference, I first tried calling 1-800-837-4966 and got sent through the phone tree. So I asked Google for a Verizon Customer Service number and found 1-800-922-0204. With the second phone number , I got right through to a rep. I spoke with, I believe, Larry.Equipment Return: Have receipt, but am receiving warnings from Verizon to return or be charged ... Also, he used the USPS label even though the instructions clearly stated not to use that label for a UPS (vs usps) return. Since I closed the FiOS account when I moved, I cannot login to contact Verizon and tell them what I am posting here ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...The quickest and easiest way to return your DIRECTV equipment is to take your receiver and power cord to a UPS store or FedEx Office Pack and Ship store. Use the following steps complete the return: Click on the link to find a store location near you.You can take them to a UPS store and they will pack and ship them to Verizon for you. Be sure to get a tracking number, a shipping receipt and record the serial numbers. There have been many reports Verizon not properly recording returned equipment. Pictures of the STBs might help, too. Good Luck.Customer Service Rep. In response to 14202. 02-11-2021 12:22 PM. Making sure your returned device is sent back properly is key. You do not have to delete all apps from your phone before sending it in. However, to remove all personal information and applications, then you can perform a Factory reset. This will erase all information from the device.Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.Verizon Fios equipment return Issue . I moved apartments back in July 2023. I canceled my Fios plan and went to UPS and dropped off the equipment with the label. I thought that was the end of it. Now I check my credit and it got lowered because I owe money to Verizon for "not returning my equipment" just got off the phone with customer ...Find out what to do if your Verizon mobile device or accessory hasn't arrived. Learn the steps to take if your package went missing after the carrier delivered your order. This page is for help with missing shipments from Verizon. For info about reporting the loss or theft of a mobile phone you were already using, visit our Lost or stolen phone ...Jun 29, 2023 · Post-scratch-off, we should return all Verizon FiOS hardware within the following 30 days and packed up well in their original boxes. Afterward, we attach a delivery mark to the package box, we can either straightforwardly transport the container to Verizon or return it using assigned Verizon stores that are indeed close to us.In response to SweetLou1. 08-15-2018 10:17 AM. Personally I would return the old router to a local Verizon Fios store. No resellers. but get that written receipt showing date, time, serial number, MAC address of the old router. Make sure your name and account number are on the receipt. And keep it.Quickly find one of the following UPS shipping locations with service right for you: UPS Customer Centers in OLEAN, NY are ideal to easily create new shipments with the use of our self-service kiosks. Customers can also drop off pre-packaged pre-labeled shipments. Limited packaging supplies are also available to finish preparing a shipment.Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), you should ...01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns. Remember to check the Verizon Store Locator for the most up-to-date information on store locations, hours, and ...To return your equipment: Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertiser Discl...If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.2 Share. Sort by: sdrawkcab25. • 3 yr. ago. Yes, take your stuff and your disconnect order number to the UPS store and they'll pack and ship it, just get the tracking number. Or can …According to a report in Bloomberg News, Verizon has approached Aol with an interest in either pursuing a joint venture or acquiring the company outright. By clicking "TRY IT", I a...To use a Verizon Wireless Prepaid phone, customers must add minutes in advance. One way to do this is by purchasing a prepaid Verizon refill phone card. The prepaid Verizon phone c...We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.ProTip: Return Verizon equipment at UPS, not the VZ store. Just had to run through the 'return the old router to complete the upgrade' cycle, and was surprised to find that the VZ stores don't necessarily all take equipment returns, despite the return instructions. Mall Dr store let me wait 15 minutes to talk to someone who couldn't take a ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged. We look forward to serving your ...Bill devices, accessories & services to your mobile account FAQs. If you're an active Verizon customer with a good payment history, you may be eligible to bill equipment upgrades, new devices, accessories and more to your account for quicker shopping. Learn about the bill to account option, what you can buy and who is eligible.Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.Estimate shipping costs to your destination with our handy Estimate Shipping Cost tool. Get Started. Closed Now Open Today at 9:00 AM. 722 Dulaney Valley Road. Towson, MD 21204. Dulaney Plaza. (410) 821-0804. (410) 821-0811. [email protected] today’s competitive business landscape, optimizing return on investment (ROI) is crucial for companies of all sizes. One area where businesses can significantly reduce costs and...Request a Home Shipment Return Kit from Spectrum if you don't have Spectrum, UPS, or FedEx stores nearby. Make sure to return Spectrum equipment within 15 days of the confirmation that you changed your service. Otherwise, they can charge you up to $200 in fees for failure to return your equipment. Follow along as we explore how to return ...First thing you would want to do is pack everything neatly in a box. Apply the provided Verizon return label to the outside of the box. Head to the nearest UPS store and ship it from there. Keep the UPS tracking code in a safe place. See also Cox Equipment Return - Avoid Fees - Updated Guide 2024. If you don’t know where the nearest UPS store ...You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged. We look forward to serving your ...Verizon is offering free returns for the original 30 days for devices purchased in store, so you can return any devices to a store at the end of your service contract. However, those who purchase online can return devices for a full refund. Can You Return a Case to Verizon? If you own this case, you have the option of getting a refund from Verizon.Newbie. 11-09-201503:02 PM. I am *very* concerned that UPS has lost my returned (under warranty) phone. Should have been picked up from drop box Friday, November 6 at 7:30 PM (I saw the truck), but no record exists of the package yet. I have read some horror stories involving a 3-way he-said, she-said between Verizon, UPS, and the customer ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...You read that right, though your skepticism is well-placed. Verizon announced over the weekend that it’s bringing back an unlimited data plan, for $80/month for a single line. Of c...Correspondingly,can i return verizon equipment to store? To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...On 3/1/18 my internet went down for the 4th time in a little over a month. I called and got a customer service rep who I suspected she did not know waht she was doing. She decided I needed a new router. I called an hour later and the rep fixed the problem in less than 2 minutes. I asked to cancel th...Here are some options to manage this process: Prepaid shipping labels and boxes. Provide a prepaid shipping label and box for returning work equipment. This method simplifies the retrieval process by having the former employee pack the equipment and drop it off at a shipping location. Using third-party services.Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is …Verizon store. Ok generally they're pretty strict with the 30 days unless there's extenuating circumstances. You are out of luck once the 30day return period expires. You can no longer return it. But once the phone is unlocked after 60days, you can pay off the phone and take it to any other carrier of your choice.We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.Verizon Wireless offers in-store pickup in all stores for no additional charge. No need to wait, pick it up today!Oct 28, 2023 · Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.You will then need to return the equipment to the address provided on the form. Comcast will usually refund your equipment within a few weeks. However, there are a few cases where Comcast may not refund your equipment. In these cases, you will need to contact a lawyer. Overall, returning your Comcast equipment is usually a painless process.Verizon Lost Equipment - Refusing to refund me $300 Charge. connorleahey. Newbie. 03-30-2022 11:32 AM. I switched my Verzion service from Business to Residential this fall . I was given 30 days to return the equipment and I did so with the shipping box and UPS label Verizon sent to me. I put the equipment in the box and dropped it off with UPS.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Alas you might be better off returning to a corporate verizon fios store and not a reseller. Get a receipt and time and date and name of person who accepted your return. Do not under any circumstances leave the store without it. Make sure your correct account number is on the receipt and the serial numbers for the equipment returned.You can also return the router in person by going to a Verizon store near you. Here’s how –. Bring the router and all the accessories to the Verizon store. Ask a Verizon representative to process the return. Provide your account details and a valid ID to confirm your identity. Ensure that you receive a receipt and confirmation once the ...03-28-202306:45 AM. Hundreds of posts about the failings of Verizon's return process. If you speak to a rep, their customers are either stealing or there is some sort of UPS conspiracy happening. Mailed back a Google pixel for warranty replacement and a month later notified I was being charged $500 for an unreturned item.There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.I also have tried unsuccessfully to get a return label. Link does not work on my account. Calls to Verizon customer service also unsuccessful. Keep getting told by recording new service being installed by new homeowners....could not get through to a live person....will bring to UPS store and hope...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does verizon fios have ...Return Options: Return rented equipment to The UPS Store nearest you. Just so,where do i return my verizon device? Items bought at a Verizon store , on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.You can drop off the package at a UPS store. Verizon has already paid for shipping! To avoid being billed an unreturned equipment charge, return all your Verizon Fios equipment within 30 days of the day your service is disconnected. If you need further assistance, you can contact Verizon FIOS customer service at 1-***-***-****.I hope this helps!Oct 11, 2019 · Requires a return box (provided on request) for UPS dropof, This. You have to choose a store that accepts FiOS equipment. In my case it, I'm paying $15/mo to rent Verizon's router and I'm thinking about just buy, placing it in a post office box (surprised they still have one left) if they don, Now Verizon sent me to collections. I sent the equipment back, the receipt proves it, it, Put your old box and its power cord in the shipping container your new box came in. There will be a re, 01-19-2009 02:41 PM. You need to return the router, STBs and remo, How do I return my Verizon FiOS set top box? Return Options: Retu, I requested two devices to try out. After two weeks I noticed that , Get started. Have your account number handy and call us at, Xfinity customers can now return equipment via UPS Store, for , Rhode Island. Virginia. You can check out the address of ever, 01-19-2009 02:41 PM. You need to return the router, STBs and remote, Can't return device. 02-22-2024 06:35 AM. 1. On t, Hi saints20, Sorry you are having difficulty. An agent with acce, Verizon will send you a return kit in the mail that, Verizon customers: Go to My Devices in My Verizon. Tap or click Ma, You must return the Verizon FiOS equipment by June 10, 201.