CUE Rescue is the #1 on-site screen repair and replacement service for Cadillac CUE and Chrysler Uconnect infotainment systems in Texas and Utah. Here at Cue Rescue, we understand that your time is valuable. Waiting at the dealership can be time-consuming. In addition, most dealerships charge upwards of $2000 for the same repair or replacement.1 post · Joined 2015. #12 · May 4, 2015. One more cracked CUE screen. Semi-circular cracks were first ween on the left side and then after three days, the same appeared on the right side. I do have an appointment at Ed Morse Cadillac Brandon tomorrow and hopefully, they will resolve this time.5443 posts · Joined 2016. #3 · Feb 2, 2023. Welcome to CF! This is a common issue with screens prior to 2018. The screen needs to be replaced. It's not too much $$. Can be found at cuescreens.com. Or if you have warranty the Dealer would replace the whole CUE unit but it would most likely fail again. Because someone throws a ball towards me ...We repair the Cue touch Screen from Cadillac vehicles on 2018 through 2020 models that are experiencing some or all of the following issues: Cracked Glass. Discolored Display. Unresponsive Touch Screen. Screen Delamination. This repair includes the following models: 2018 - 2019 ATS, ATS-V. 2018 - 2019 CTS, CTS-V. 2018 - 2020 …Worst 2015 Cadillac ATS Problems #1: Cue System Froze Up 2015 ATS Average Cost to Fix: $600 Average Mileage: 34,000 mi. Learn More #2: Axle Seal Failure 2015 ATS Average Cost to Fix: N/A Average ...Whether you have a Cadillac cue screen recall or a Cadillac airbag recall, our service technicians can fix the problem. A benefit of our recall services involves the cost of repairs. All recall services are free of charge to Cadillac owners. The automaker sends technical service bulletins to the dealerships so the technicians and service ...4 posts · Joined 2013. #3 · Jan 9, 2014. The CUE system is phenomenal. There is a lot to it, but it is actually very easy to use. If you are considering purchasing a Cadillac- most all new Cadillacs will have the CUE system now- or if you have it and want to learn to use it more easily, there is a CUE App that you can download for free and ...It's only noticeable when you initially get into the car and see the Cadillac logo on the dash and the CUE screen does it's animation and right before you start the car. ... I don't recall seeing this when I first got the car. It's now been in service so many times, all with CUE problems. I am regretting buying the first model year 2013 XTS ...9. BY JONATHAN LOPEZ. — NOV 7, 2019. Sponsored Links. Some owners have reported an issue with their GM infotainment system wherein their favorite selections will be grayed out and inaccessible. Now, a new software update has been released that addresses the issue for Buick, Cadillac, and GMC customers.Contact Details. +14692518380. [email protected]. Dallas, TX, USA. Includes On-Site Installation to your location*, Gel-Free CUE Screen, and 1-Year Warranty on Parts and Labor. *Price may vary outside of Zone 1*.This is our #1 seller- a brand new upgraded gel-free replacement display for all 2013-2020 Cadillac CUE systems to fix the common unresponsive, random touch, or cracking Cadillac CUE displays. You will experience faster touch response, with 50% less touch pressure required.cue system cracked/ spidered this will be the third cue screen had it checked dealer wants 1600.00 dollars to replace had I known this SUV had these problems never would had bought it owned a mercedes benz before this I cannot continue to replace this when Cadillac knew this was defective replacement should be free 2014 SRX less than 50,00 milesWorst Cadillac XTS Problems #1: Cue System Screen Delamination 2013 XTS Average Cost to Fix: $1,500 Average Mileage: 58,000 mi. Learn More #2: Shocks Cracked 2015 XTS Average Cost to Fix: $1,600Sometimes it would charge at 15V or higher. The higher the charging rate went the crazier the CUE got. Screen scrolling, cameras spotty, buttons may or may not work, the station identification being played would move to the center storage button, then would replicate to the other 6 levels of the memory buttons.Well, this pride and joy is lemon scented. - Tony N. , CYPRESS, TX, US. Maximize. The 2013 Cadillac SRX has 11 problems reported for cue system stopped responding. Average repair cost is $670 at ...Repair Service – Cadillac Cue Touch Screen & Center Stack Climate Control. Rated 5.00 out of 5. (1 reviews) $ 499.95. G-SRVCUE. 1 × Repair Service - Cadillac Cue Refurbishment Service. Quantity: Add to cart. Buy Now.2014-09-19. Recall no. 14V571000. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X ...The Cadillac CUE class action lawsuit was filed in the U.S. District Court for the Southern District of California - Goldstein, et al., v. General Motors LLC. The plaintiffs are represented by ...Kixfwpy Newly Upgraded CUE Touch Screen for 2013-2020 Cadillac XTS CTS SRX ATS ESCALADE CUE Screen Replacement Plus Free Tools. ... Iowa in 2018. We love cars, helping people save money, and solving problems. Unsatisfied with the dealer solution (an expensive repair bill), we took matters into our own hands and developed the highest quality ...To perform a hard reset, follow these steps: a. Press and hold the volume knob, the seek up button, and the power button simultaneously for approximately 15 to 20 seconds. b. The screen may go dark or display a "Cadillac" logo, signifying the reset process. c. Release the buttons and allow the CUE system to restart on its own.The 1960s Classic Cadillac Cars Channel covers popular antique Cadillacs from the decade. Take a look under the hood of different 1960s classic Cadillac cars. Advertisement The 196...Hello everyone, in this video I'm explaining step-by-step how to replace CUE system touch screen on my 2014 Cadillac CTS. I hope it will be helpful!Cadillac CUE Screen Replacement. August 25, 2022. ISS Automotive offers professional Screen Replacements that come with a Lifetime Warranty. Many companies sell these parts, but not all of them are created equal. We focus on OEM standards and quality testing so that we can support dealerships and customers nationwide.2019 XTS CUE problems. My cousin just purchased a 2019 CPO XTS Luxury model. It was a previous rental vehicle. It had about 27,000 miles on it. She has been having a few electrical gremlins affecting the vehicle. The biggest thing that is bothering her is the memory seat. The seat doesn't seem to operate all the time.2014-07-23. Recall no. 14V446000. General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and ...Includes on-site installation at your location*, gel-free CUE screen, and a 2-year warranty on parts and labor. *Price may vary outside of Zone 1* All CUESCREENS products fit the following models that have their original CUE module. 2013-2018 Cadillac ATS ATS-V 2015-2020 Cadillac Escalade/ESV/EXT 2013-2016 Cadillac SRX 2013-2019 Cadillac …Well, had my first "warranty" issue this week. I noticed last week that there were small "cracks" in the Cue screen in the lower left hand corner. Not really cracks, although that's what they look like. Almost like a spider web. It started with one, then two then three. I couldn't feel them with my finger nail, so I came to the conclusion that ...51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...SRX Premium 3.6L V6. A crack on the CUE (Cadillac User Experience) computer system screen shaped like a spider web that happened on 2/10/2022 with 60,000 miles. CUE system failed to respond when ...Recall List for the 2014 Cadillac CTS. ... 2020 Kia Fortebubbles are spreading in the screen, can't use touch; 2021 GMC Sierra 1500collapsed lifters and bent push rods;Dec 17, 2020 · The Cue Touch Screen is found in 2013, 2014, 2015, 2016, 2017 and 2018 Cadillac models including the ATS, CTS, ELR, Escalade, SRX and XTS. At Circuit Board M...Kixfwpy Newly Upgraded CUE Touch Screen for 2013-2020 Cadillac XTS CTS SRX ATS ESCALADE CUE Screen Replacement Plus Free Tools dummy Upgrade Replacement cueTouch Screen Display for 2013-2020 Cadillac CTS CTS-V,Cadillac CUE System ATS ATS-V,Cadillac XTS with Free Trim Tools665 posts · Joined 2014. #4 · Aug 14, 2021. Try disconnecting the negative battery terminal, then step on the brake to drain residual power. Need a 10mm socket. After 10 minutes, reconnect and see if it gives you joy. Make sure retained accessory power is off before doing this, and place something across trunk so you don't accidentally close ...51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...Start by removing the trim panel surrounding the screen. Use the trim removal tool and pry gently to avoid damage. Once you've removed the trim panel, locate and remove the screws securing the screen in place. Gently disconnect the screen's wiring harnesses and carefully remove the screen from its housing.We specialize in Cadillac CUE Radio and Dodge Uconnect Radio Repairs and Upgrades. ... We offer solutions for touch screen problems on Cadillac CUE and Dodge Uconnect Radios. Our expertise includes repairs, upgrades, and programming for Apple/Android with high-quality screens and a 1-year warranty. ... Eduardo from 1214 east 94th st los angeles ...1 post · Joined 2015. #12 · May 4, 2015. One more cracked CUE screen. Semi-circular cracks were first ween on the left side and then after three days, the same appeared on the right side. I do have an appointment at Ed Morse Cadillac Brandon tomorrow and hopefully, they will resolve this time.Step 1: Resetting the Cadillac CUE System. The first troubleshooting step is to perform a soft reset of the Cadillac CUE system. This process can often resolve minor software glitches and restore functionality to the screen. Follow these instructions to perform a soft reset: Locate the infotainment system's power button and press and hold it ...51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...2014 SRX Touch Screen Replacement Help. I have gotten myself in a bit of a predicament. We purchase a used 2014 SRX and found that part of the Cue touch screen was not working. The dealership said the car was out of warranty by 700 miles and wanted $1400 to replace the screen. I found a new replacement screen on line for $500.1 post · Joined 2022. #17 · Mar 16, 2022. Intermittent beeping-took 2016 Cadillac SRX to Cadillac service and they say it is Cue infotainment system, have to replace whole thing for $1200. From what I have read on internet it is screen problem, much cheaper to replace screen. I am checking into screen replacement.The CUE screen allegedly appeared cracked or shattered and was still unresponsive to touch in July 2017, so the plaintiff contacted the dealership and was again told that the repairs would cost about $1,200. Gruchacz then brought the ATS to the dealer in March 2018 to perform a recall unrelated to the issue. She told the dealership that the CUE ...2017 CTS - CUE vehicle settings missing. Auto Memory Recall. Easy Exit Options. Chime Volume. Reverse Tilt Mirror. Rainsense Wipers. Today I went to change the setting and it does not display. The only 2 choices are Chime Volume and Rainsense wipers.Step 1: Resetting the Cadillac CUE System. The first troubleshooting step is to perform a soft reset of the Cadillac CUE system. This process can often resolve minor software glitches and restore functionality to the screen. Follow these instructions to perform a soft reset: Locate the infotainment system's power button and press and hold it ...Replacement Display Order Link:https://www.cuescreens.com/shopONLY buy from CUESCREENS to receive the lifetime warranty! Fits the following models 2013-2016 ...Common Problems The CUE Screens. One of the most common problems owners have complained about is the Cadillac User Experience (CUE) screens. Owners complain that the CUE screens delaminate, crack and become unresponsive. It makes the infotainment touch screen challenging to use. The CUE comes with multiple layers.The #1 Cadillac CUE & Chrysler Uconnect Touch Screen Replacement On The Market Today! Saving you up to $1200 by skipping the Dealership! GM & Chrysler Engineers use a Gel-based substance to adhere the touch-screen glass to the outer plastic on the touchscreen. Environmental conditions such as extreme heat and cold dry out the gel and cause ...Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.NO COUPONS OR DISCOUNTS ON THIS ITEM Description: This is a complete CUE control unit for all 2013-2020 Cadillac models. The screen has been replaced with our upgraded Premium screen, and a new lower AC panel and it has been fully tested for shipment. If you are having issues with your Cadillac CUE system and you do not want to replace the screen, this is the best and fastest option with least ...Cadillac just is waiting till warranty is over so they can charge us $1500 each time. Cadillac should warranty the CUE as long as the owner has the car, it is a known defect. RudyF6 and RedCadi. Like. This is an older thread, you may not receive a response, and could be reviving an old thread.You may have an issue now if it is obvious you tried to fix it yourself but it is worth a try with the dealer but that torn ribbon cable is probably going to be an issue. The replacement could have been defective or you may have either had a connector not seated properly or the cable was damaged during your repair.Re: cadillac cue touch screen not working I also experienced the same issue on my 2013 SRX. I have 60K on the vehicle and called Cadillac to see if there was a recall since so many people are reporting the same issue. There was no recall or service bulletin for this problem but obviously its an issue since so many people are having it.The lawsuit – Goldstein, et al., v. General Motors LLC – was filed in the U.S. District Court for the Southern District of California. The lawsuit alleges that the Cadillac CUE infotainment screen cracks, delaminates, and takes on a “spider web” appearance, making it impossible to use. The class action lawsuit includes customers who ...My CUE screen went out April 2020. My suspicion is that you have the standard screen failure. I suggest that you go to "cuescreens.com". They have the best cue screens/prices available (my opinion). They also have suggested installation folks located geographically near you. I ended up paying $300.00 for the new screen and installation. So far ...Hmmm, take a look at just a few of the Kia and Toyota below. Kia. About 20 months after Hyundai recalled 470,000 2011-2012 Sonata for possible engine failures, its corporate relation Kia is finally recalling 618,000 vehicles for the same problem. Kia’s failure to act earlier angered many owners whose engines failed, leaving them facing ...Dec 25, 2018 · Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn’t be?This is due to a poor gel-based factory design from GM. The gel ...Cadillac DTS Fuse Box Locations - View Video; Cadillac Brougham fusebox tip - View Video; 1991 to 1995 Cadillac DeVille fuse location - View Video; If you actually need to replace fuses on your Cadillac then consider the 120pc Assorted Standard Blade Fuses over on Amazon for only $9.99 plus shipping unless you have Prime!Cadillac CUE Screen Spider Webbing with Cracks . How to Hard Reset the Cadillac Cue System ... How to find Cadillac Recalls, Issues and Complaints. 07/29/2017. Cadillac CT6 Black Protective Shift Knob Cover. 04/14/2019. Cadillac CT6 Driver Side Fender Chrome Emblem. 04/12/2019.Cadillac used several suppliers from different countries when sourcing the CUE module. This variation causes slight differences in the position of the 9 screw holes on the screen. It is recommended to leave out any screws that aren't lining up- you don't want to risk breaking it. The screen only needs 7 screws to hold it securely.September 7, 2022. You can find the top CUE Repair Service at ISS Automotive to fix broken screens and none responsive units. Our team has decades of experience that allows us to offer a Lifetime Warranty on all our builds. This is due to high-quality parts and our testing process. We offer both CUE replacements and Screen Repair Options.Touch Screen Display fits for 2013-2017 Cadillac XTS CUE ATS CTS SRX Replacement Free Trim Tools. 304. 100+ bought in past month. $4498. Save 5% with coupon. FREE delivery Wed, Oct 25. Only 17 left in stock - order soon.To perform a hard reset, follow these steps: a. Press and hold the volume knob, the seek up button, and the power button simultaneously for approximately 15 to 20 seconds. b. The screen may go dark or display a "Cadillac" logo, signifying the reset process. c. Release the buttons and allow the CUE system to restart on its own.665 posts · Joined 2014. #3 · Jul 5, 2021. You might have two different problems. The alerts might be due to a dirty or damaged bumper sensor. Make sure the windshield area in front of the collision detection camera by the rear view mirror is clean, if so equipped, just in case. The random changes to your CUE screen might be a bad digitizer ...Owners may contact Cadillac customer service at 1-800-458-8006 and Saab customer service at 1-800-955-9007. GM's number for this recall is N212340980. View details Hide detailsI've been having the same issues with the Cadillac cue touch screen system for some time. I've tried several attempts to unlock/unfreeze the system, but the system is still unresponsive. GM should be held accountable for defective parts in a car, that they consider luxury and expensive.Re: 2016 Cadillac CUE/iPod & iPhone Issues, Part 2. Yes. Everything is running the latest software versions. I've restarted devices and even restored the iPods, with the same weird, erratic behavior continuing. I think CUE develops memory/database issues over time, which is why the performance deteriorates. N.Nov 5, 2016 · Buy Replacement CUE Touch Screen Display - Compatible with Cadillac Vehicles - ATS, CTS, ELR, Escalade, ESV, SRX, XTS - Premium Gel-Free Infotainment Screen - Replaces Screens For 22980208, 22986276: Lighting - Amazon.com FREE DELIVERY possible on eligible purchasesThe Cadillac CUE class action lawsuit was filed in the U.S. District Court for the Southern District of California - Goldstein, et al., v. General Motors LLC. The plaintiffs are represented by ...The 2013 Cadillac XTS has 8 problems reported for cue system screen delamination. Average repair cost is $1,500 at 58,050 miles. CarComplaints.com : Car complaints, car problems and defect informationPlaintiffs recently filed a class-action lawsuit against General Motors for faulty Cadillac CUE infotainment screens. Cadillac owners claim there are physical issues with the system, such as ...2017 CUE dead. Have a 2017 Premium Performance, had an ELR before that went thru 4 CUE's. Thought they solved the CUE screen problem but they have not. Screen freezing, not responding, doing things on its own, etc from the Florida heat. Don't know why Cadillac does not dump the CUE system and use the same type screen as other GM cars, they don ...As you likely already know, the 2013-2017 Cadillac CUE "TouchSense" glass touch screen digitizer have become very problematic and Cadillac has yet to provide an economical solution or recall. Screens become cracked, speckled, distorted, spider-webbed, and unresponsive to touch on many 2013 and newer CUE units.The Pro version of RecallCue brings you additional levels of independence and relief to Carers and Family membersthrough real time messages, reminders, photos, 2 way video calls and more! Discover RecallCue: A revolutionary day clock and caregiver solution for dementia and MCI, enhancing elderly care with remote messaging, reminders, and ...Yeah, of the many problems I have had with my 2014 CTS, the Cue was the easy and simple one to fix. On the high end it was about 3 hours of time and $150. Nothing like my failed rear differential or all of the oil leaking out of those fancy magnetic shocks. Reply ... And I have never owned a car with a touch screen display besides my Cadillac that has …Description: This is a brand new upgraded gel-free replacement display for all 2013-2020 Cadillac CUE systems. A replacement screen is all you need to fix the common unresponsive or cracking Cadillac CUE displays. The CUESCREENS Basic Screen is our low cost option. It has the same OEM grade rubber gasket and proximity sensor support as our Premium versions. However, the Basic screen does not ...Step 1 – Remove the Left and Top Trim Sections. First, you’ll need to gain access to the CUE system screen in order to remove it. To do that, you’ll need to remove the trim pieces to the left of and above the radio. Fortunately, this is quite easily done with the aid of some plastic interior wedge tools.Dealing with a fault Cadillac CUE system can be a hassle, but you can try several things to fix it. Here's what to know about Cadillac CUE system problems! Cadillac is one of the most iconic brands in the vehicle industry. The company has been producing popular vehicles for more than a century. Prior to the COVID-19 pandemic, Cadillac was setting …We repair the Cadillac SRX Cue touch Screen on vehicles on 2013 through 2016 models that are experiencing some or all of the following issues: We also have repairs for other Cadillac models: Benefits of our rebuild service include: 1-Business day turnaround! Start the repair process today by clicking the "Repair My Module" button above and ...2015 SRX Premium 56000 miles. Well, a couple of days ago I discovered that I had the dread CUE screen failure. After a search on this forum and the internet, I found a screen provider (cuescreens.com). On their website was a local Houston shop that handled their product and recommendations for installation.2017 CUE dead. Have a 2017 Premium Performance, had an ELR before that went thru 4 CUE's. Thought they solved the CUE screen problem but they have not. Screen freezing, not responding, doing things on its own, etc from the Florida heat. Don't know why Cadillac does not dump the CUE system and use the same type screen as other GM …The Cadillac Welcoming screen I always see when entering the car and clo, Bought a 2016 ats last october, have had nothing but problems wit, It's an easy 4-step process: Submit your VIN to order your CUE Radio online. We, Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn't be?This is due to a, HOW TO FIX Cadillac Cue System, touch screen not working!https://www.youtube.com/watch?v=tZ-Vud7uK4M&feature=, There is no recall and after I researched, it has happened to every type of Cadillac from 2012- 2018. Cadilla, We repair the Cadillac SRX Cue touch Screen on vehicles on 2013 through 2016 models th, Well, this pride and joy is lemon scented. - Tony N. , Contact Details. +14692518380. help@cuescreenrepair., , Cadillac is one of the most iconic brands in the vehicle industry. The, With the faceplate up, turn off the vehicle. Open the driver's, However, the GM TAC team did confirm that the softwa, Hello. My CUE touch screen doesn't work. All bu, 10 posts · Joined 2020. #19 · Aug 27, 2020. Well Chevrolet , Then, about 6 weeks later, the screen went crazy. It wo, #cue #cadillac #escalde #cuescreenWhen I bought my , 5 posts · Joined 2014. #1 · Jun 1, 2017. I took delivery on .