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26.2K Messages. 11 months ago. If you were instructed to RECYCLE your Uverse TV equipment, it's up to YOU to find a recycling site. AT&T does not want it back. That being said, you might to go ahead and take it to a UPS/FedEx location along with your account number to return it to AT&T. There is some debate as to whether or not …Contact us. Non-return equipment fee: We charge this fee if we don’t get your equipment within 21 days of your return or disconnect date. If you return it after 21 days, we’ll credit your account within 2 months of receiving the equipment. Find out what type of equipment you have to return.I called AT&T again, after 30 minutes of the UPS argument, you found out that I would have to drive over 40 miles to a UPS store in another city. Not my nearest UPS store. I explained that I cannot drive, I am 82 years old, and I need assistance. I even asked your for an address where to return the equipment.I have Att Unverse, ATT Internet, and ATT Digital phone. I cancelled Uverse TV. What do I return so that I still have the Ineternet? Obviously the DVR receiver, but what about the gateway and wireless access point? When I disconnected th access point I lost internet access.Thanks for reaching out to us regarding turning in AT&T equipment, @DLM007. We would also like to thank @Constructive for providing helpful information, and the accepted solution. For more information on what equipment you should return you can reference our help page for a detailed list. Please reach back out if you need any additional assistance.You may be able to return the equipment by going to a local FedEx or UPS store. Per this article, " Bring the AT&T equipment listed in the email/letter and your 9 …Easy Return Instructions For Your U-verse Equipment Important! Time Sensitive Return Policy Failure to return your equipment within 21 days from the date the order for new …If you haven't, call cs at (800) 288-2020 and cancel your uverse tv. They should give you the same instructions as Chris's link. I would call the ups store first. There have been some posts thst non corporate ups stores won't return att equipment. Recently I changed to Direct TV.Aug 24, 2015 · I created this video with the YouTube Slideshow Creator (http://www.youtube.com/upload) Shipping Label for Equipment Return - 07112017. Your AT&T Modems (ATC) Return Label is Enclosed Inbox x. [email protected] Jul 11. to me Dear William Mcfadden, Thank you for the opportunity to assist with the concerns on your order. This email contains a complimentary SmartLabel® (shipping label) to help with your AT&T Modems (ATC) …You may be able to return the equipment by going to a local FedEx or UPS store. Per this article, " Bring the AT&T equipment listed in the email/letter and your 9 …We're here to assist with your equipment return inquiry, @Dollysue2! Since this is an account related concern, let's move this conversation into a direct message. This way we can access your account to see if you are needing to return anything to us. Be on the lookout for a chat icon in the upper right-hand portion of the page, next to the bell ...Important time sensitive return policy. Failure to return your equipment within 21 days from the date the order for new equipment was placed will result in an equipment charge of $150 per unit to be billed to your account or credit card. We encourage you to initiate your return within 10 days to avoid being billed for non-returned …

browndk26. Call a UPS store and verify if they return the equipment. I took my tv equipment to them with my account number and they boxed and shipped it all. Keep the receipt. Within 3 days I had a text message verifying the equipment was returned to ATT. login to your account and see if it has been cancelled as well.U verse return equipment. Scsmiles. Contributor • 1 Message MessageDIRECTV Sports Pack included for first 3 Months. Including NFL RedZone from NFL Network. Get it all—premium networks included! Price guaranteed for first 2 years! ($183.98/mo. w/ req’d ARS $15/mo. & Regional Sports Fees up to $13.99/mo.) , everything in ULTIMATE, plus the top-rated premium networks:May 22, 2019 · How to Return U-verse Equipment? The second one will tell you what you need to return. Note, don't expect any email from att telling you what you should return. They don't do that. @bill4002. If you had an old 2-wire gateway I believe that's the one exception now in that you don't have to return it.

skeeterintexas. ACE - Expert. •. 26.2K Messages. 2 years ago. Call CS 1-800-288-2020. A receiver or DVR can be sent for a self-install. You have 21 days to return the old one via UPS/FedEx. Instructions will be sent via email.ACE - Professor. •. 3.7K Messages. 4 years ago. AT&T uses FedEx and UPS to return equipment. Simply drop your items off at either business, and provide your AT&T account number. Both of these services have the necessary software to properly credit the return of your hardware to your account; USPS does not. 4. 1.We have extended the return period for U-verse equipment from 21 to 60 days. To stay up to date on what we're doing and the policies we are updating during this time, visit our site . For returns, we work with UPS and FedEx to get our equipment return, and the process does require you to go into an official store to get it returned. David, AT&T ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. I HAVE THE UVERSE 300 AND INTERNET. ... att.com. Sign i. Possible cause: 24 thg 11, 2019 ... ... AT&T U-verse® TV, AT&T Internet, AT&T .