Jun 11, 2020 ... Set-top box return with equipment drop-off at. Verizon authorized locations or The UPS Store locations with prepaid mailer. Free. Page 5 ...Re: Returning FIOS equipment. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It's best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name ...01-21-2022 09:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.Paid my bill return my equipment, of which they received 9/24. On 12/13 I received a letter stating I owed $108. Called Frontier on 12/14 the rep advise it's for equipment. I said that cannot be as I still have a auto generated text from Frontier stating that they received my equipment and I also have my UPS receipt.Re: Returning FIOS equipment. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It's best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the nearest UPS Store.Yes. You can return Verizon equipment through UPS mail. In fact, it is quite easy to do following the guidelines below. Call the Verizon customer support team. Request them to register a return shipping label. Wait for the shipping label to arrive. Then pack the equipment and paste the shipping label as instructed.Here are some options to manage this process: Prepaid shipping labels and boxes. Provide a prepaid shipping label and box for returning work equipment. This method simplifies the retrieval process by having the former employee pack the equipment and drop it off at a shipping location. Using third-party services.Just make sure to keep tracking number to prove they were received. If you really would prefer a store, check with your local Verizon Wireless store )make sure a corporate store and not a reseller). They may also handle FIOS or can tell you where the closest one is. I have two SD set-top boxes that I want to return to a verizon store.Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ...Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have checked the details and I'm sorry to inform you that UPS store is not accepting the router returns right now.This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...Verizon store. Ok generally they're pretty strict with the 30 days unless there's extenuating circumstances. You are out of luck once the 30day return period expires. You can no longer return it. But once the phone is unlocked after 60days, you can pay off the phone and take it to any other carrier of your choice.03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.Return rented equipment to the Verizon store or UPS Store nearest you; You do not need to box up equipment, since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment …Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...That same day, Monday, Sept. 25th, we went to the UPS store and shipped the equipment out. Today is Thursday, Oct. 5th, and my wife just got an email saying that they still haven't received the equipment and that if they don't by Oct. 25th, we'll be charged. Unfortunately we can not find the UPS shipping receipt, but we do have the serial numbers.Unlocking a Verizon CDMA phone is an easy process. Like any cell phone, a CDMA phone requires a network to work. In this case that network is Verizon. Unlocking the phone will allo...To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsVerizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.just go to a ups store and they may be able to assist you. or go to a verizon fios corporate store and return it there but make sure you get a signed and dated receipt from both places you may use. Verizon is famous for saying they never received the equipment back and likes to charge the customers for a return even when proved it was returned.This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. ... Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment.When you call Verizon FiOS, the customer service representative on the other end of the line already knows quite a lot about you. When you call Verizon FiOS, the customer service r...@mallove wrote: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract. Where do we ship FiOS internet equipment for return? Thanks, Ethan The return is supposed to be brought to a Fios Corporate store location. Not a Verizo...Learn what DIRECTV equipment needs to be returned and how to return or recycle it.02-13-2023 12:17 PM. When it comes to the trade-in on your devices, it does depend on the devices, each one has their own department for trade-ins, some might take longer then others. If the device was received in before the trade-in date, you are good. Sometimes it can take 1 to 2 billing cycles to get the device processed, and reflecting the ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.Re: Address for equipment return. 07-31-2019 05:10 PM. I just read that if you take your equipment to a UPS store, they will take care of shipping it back. Make sure you receive and save your tracking number. So run don't walk, because if you have cancelled your service, the clok has started for returning your equipment.UPS Lost My Return. kelliemc. Enthusiast - Level 2. 11-05-2022 07:05 AM. Hello, I am in need of serious help. Verizon is charging us for a lost iPhone UPS "lost" in their possession/office. I have been trying to get a hold of management for over a month regarding my bill, and all I have gotten along the way has been harassment, and being ...Installing Verizon Fios. Self-Installation is a great way to set up your Fios Internet, TV and Phone service (s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios locations. When you've received your equipment, sign into My Verizon to get your Fios up and running with the easy step-by ...Installing Verizon Fios. Self-Installation is a great way to set up your Fios Internet, TV and Phone service (s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios locations. When you've received your equipment, sign into My Verizon to get your Fios up and running with the easy step-by ...for what ever reason a 2nd quantum delivery was made, i never even opened the box, let alone "activated" anything which apparenly would beVerizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.Also, you could use the scan function in UPS tracking to have information about the serial if you have it. ... Use the 1-800-837-4966 number to verify the equipment. Can You Return a Verizon Gift Card? Verizon prepaid cards are considered to be cash substitutes and are just one of the many options, such as a credit card or bank card, you can ...Seal the box with your old equipment and apply the return label provided over the original shipping label. Contact the carrier for drop off locations closest to you. Option 3: Return to The UPS Store Please bring all equipment you need to return to the nearest The UPS Store location. These locations will package, box and process your equipment ...On 3/1/18 my internet went down for the 4th time in a little over a month. I called and got a customer service rep who I suspected she did not know waht she was doing. She decided I needed a new router. I called an hour later and the rep fixed the problem in less than 2 minutes. I asked to cancel th...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...The return is supposed to be brought to a Fios Corporate store location. Not a Verizon wireless location. In my area Verizon wireless doesn't even like taking Fios payments. however they do have the address for Fios returns in my locale. google FiOS Corporate store locations within your zip code.We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool . Any UPS store will accept the return. …Verizon account holders can print a return shipping label two ways: by requesting one from a Verizon representative or by logging on to the My Verizon account feature on the main w...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon's Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...EDIT: A quick call to local UPS Store, I need to have a return documentation from Verizon in order to ship Fios equipment with them. The lady in the UPS store said that they cannot process the equipment unless it is accompanied by this paper.According to a report in Bloomberg News, Verizon has approached Aol with an interest in either pursuing a joint venture or acquiring the company outright. By clicking "TRY IT", I a...Sep 15, 2020 · Re: Address for equipment return. 07-31-2019 05:10 PM. I just read that if you take your equipment to a UPS store, they will take care of shipping it back. Make sure you receive and save your tracking number. So run don't walk, because if you have cancelled your service, the clok has started for returning your equipment.Any UPS store will accept the return. You can use the packaging and shipping label we provided, but it isn’t required. The UPS Store scans the equipment’s serial numbers, packages and ships the returned equipment. Be sure to keep the return receipt for your records.The equipment includes routers, modems, set-top boxes, DVRs, and other devices. The program is free of charge and is available to all Verizon Fios customers. How to Return Your Verizon Fios Equipment? The process of returning your Verizon Fios equipment is different based on the device you rented. Here are the general steps for returning your ...Get your FedEx prepaid shipping label here. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. We can provide you with a prepaid FedEx shipping label.01-19-2009 02:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. I have recently cancelled my fios internet and tv service.UPS Store: You can also return your Verizon equipment to a UPS store. Verizon provides a pre-paid shipping label that you can print out and attach to your package. You can find the nearest UPS store using the UPS store locator on their website. USPS: You can also return your Verizon equipment by mail using USPS. Verizon provides a pre-paid ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.Reply. icittar18. • 3 yr. ago. I had to cancel the service because I’m moving to the area that is not covered by them, and they asked to return the following items: Unreturned Fios Router Qty: 1. Fiber Service Unit Qty: 1. I wish they provided some instructions with pictures, because I don’t know what Fiber Service Unit looks like.If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.Master - Level 1. In response to jimmyb. 01-19-200902:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. 1 Like. Reply. Getting started / Community FAQs.Request a Home Shipment Return Kit from Spectrum if you don’t have Spectrum, UPS, or FedEx stores nearby. Make sure to return Spectrum equipment within 15 days of the confirmation that you changed your service. Otherwise, they can charge you up to $200 in fees for failure to return your equipment. Follow along as we explore how …Upon receiving the replacement device, I went to My Verizon order history to print the return shipping label. I clicked on the button and confirmed all info and clicked on the button to print but it turned out that it pops a new window and blocked by popup blocker. Again, upon returning to the order history, I saw the the button to print again.Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange …Correspondingly,can i return verizon equipment to store? To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.Legend. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It’s best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name if possible.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Step-by-step Kiosk Return Process. Ordered list with steps for the kiosk return process. Locate the nearest Spectrum self-service kiosk based on the provided locations and operating hours. Gather all the equipment and accessories you need to return, including modems, routers, remote controls, and power cords.Place the packaged equipment in a sturdy box and fill any empty spaces with packing material to prevent shifting. Seal the box tightly with tape and affix the return label provided by Verizon. This section provides a detailed overview of the steps required to return Verizon FiOS equipment.Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Re: Address for equipment return. 07-31-2019 05:10 PM. I just read that if you take your equipment to a UPS store, they will take care of shipping it back. Make sure you receive and save your tracking number. So run don't walk, because if you have cancelled your service, the clok has started for returning your equipment.Verizon will send you a box with a shipping label (I made a request for a return over the phone), you can then drop it off at ups. I just send back a set top box that way. · actions · 2015-Mar ...Enthusiast - Level 2. 03-28-2023 06:45 AM. Hundreds of posts about the failings of Verizon's return process. If you speak to a rep, their customers are either stealing or there is some sort of UPS conspiracy happening. Mailed back a Google pixel for warranty replacement and a month later notified I was being charged $500 for an …You can also return the router in person by going to a Verizon store near you. Here’s how –. Bring the router and all the accessories to the Verizon store. Ask a Verizon representative to process the return. Provide your account details and a valid ID to confirm your identity. Ensure that you receive a receipt and confirmation once the ...Jan 19, 2009 · A half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon?This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ...During normal operation, the light should be on. If the indicator light is off, electricity is not flowing from the outlet. For additional help check the ONT. Fix battery issues. If the indicator light is on and you are experiencing other service related issues, use our Guided Solutions Tool to see if there are issues occurring with your ...12-03-2014 06:22 PM. I was having modem troubles and Verizon sent me a new one with a return label. I packaged the old modem up and took it to a local Staples store because they have UPS pickup. Evidently the modem was received one day after the billing cycle ended and I was charged $99.99 that was to be credited after the modem was received.Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. In this manner,where do i return my verizon ...01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...Yes, you can return your Verizon Fios equipment to a Verizon store. You will need to bring the equipment with you, along with a valid form of ID. A receipt is not required, but it may help the return process go more smoothly. ... The good news is that there are plenty of UPS Stores that accept Verizon Fios equipment returns. Just bring your ...The return label to reprint online is available for 14 days as this is, Just place the supplied UPS shipping label directly over the original label and drop it off at, February 20 Answer . Thank you for reaching out here at the Spectrum Community., Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay, Just place the supplied UPS shipping label directly over the original label and dr, Sent a separate box - via FedEx - with a UPS return label. Instead of just in, Verizon lost my returned router despite UPS proof of Delivery. 01-21-2022 09:45 PM. Following protocol, as soon, Closing this loop in case someone else might be interested., Re: Address for equipment return. 07-31-2019 05:10 PM. I jus, Verizon Wireless allows you to order phones and phone accessorie, Verizon claims I didn't return equipment. 08-25-2014 02:12 PM. I , Fees. Internet Gateways and Coverage device returns a, I missed my delivery and called UPS (already had an account set u, Please only return your remote control (s) and/or power , You can also return the router in person by going to a , When I log into my account, it says we have to ret, Take the router to a UPS Store that accepts Verizon, I got a phone call from Verizon on June 10, 2015 asking me to return .