Xfinity Stream has worked fine for months & tonight it won't connect. It loads the Xfinity home screen and then kicks back to the homepage. I have completed every imaginable troubleshoot. Unplugged Roku. Deleted App Added App Back Signed In Verified Xfinity Wi-Fi Connection Signed In Again. Repeated these steps multiple times.Nov 5, 2021 · Try removing the Xfinity app, restart your Roku device from Settings->System or Settings->System->Power (as appropriate), and add the app again. Also, restart all of your network equipment - gateway/modem/router. Roku Community Streaming Expert. Help others find this answer and click "Accept as Solution."Nov 16, 2021 · To send a direct message you may need to: Click "Sign In". Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Go to the "MY TNT" icon in the upper right corner. (I had to do this several times until the Not Authorized messages stopped getting in the way.). Eventually you should get a clear shot at clicking on the yellow SIGN OUT block. Roku Community Streaming Expert.The Xfinity stream app is not showing all channels. It's only showing a couple of dozen channels. This is on three different Rokus in my house. Have tried restarting the devices and the app and it has not changed. All channels show on the Xfinity box. 5. 1.As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist.I have the same problem, my other apps work on Roku so I believe Xfinity did something and Roku isn't in sync. But we can't be the only two people having this issueXfinity App TV • Why is my Xfinity app not working on my Roku?-----We believe that education is essential for every people. That was our intention with ...I didn't do anything else other than just click on the Roku Xfinity Stream app on all 3 TV's now work and the mobile app on phone and tablet work now. It's almost as if my account was locked out, and by signing into this site to make this post, that in a way unlocked my account and now the streaming is working on all the devices now.This link will walk you through how to do that, if not, and this link has some other instructions that may useful for programming the remote. And so that you are not stuck without a working remote in the meantime, you can use our Xfinity TV Remote app ! If you need to, you can also order a replacement through us, the Xfinity Assistant, or by ...My Fox News app did not need to be updated. I uninstalled it, reinstalled it, and restarted the TV. All several times. The app starts but no matter what program I select, whether live TV or an older show, the screen does not budge from the selection screen. No show starts, And I am logged on with Xfinity.It seems like this is a Bravo TV app issue, rather than a Xfinity network issue, especially because you don't have issues with any other apps or your internet connection. We would suggest contacting the Bravo Tv app support team. I did not find a phone number, but their support email is [email protected]. I am an Official Xfinity Employee.Visitor. •. 2 Messages. After I uninstalled, restarted, reinstalled it still wouldn't work. I unplugged my roku and after replugging it in I reset my wireless connection. After that, when I reinstalled the Xfinity app I finally got the "authorize" screen and it worked. It shouldn't be this hard, but have noticed that this happens if I don't ...I have 6 xfi pods. In the middle of the night, they all stopped working and now i cannot reconnect them. The home internet is working fine. i'm on the network right now on my computer. My phones are connected. The xfi pods will not connect. I have tried to remove the pods and reconnect them/set them up again - but it will not connect.04-27-2023 12:26 PM. [0S 12.0] Audio out of sync on Xfinity channel. @RokuLianna Hi, I mainly use the Xfinity app on my Roku Express device. I tried your suggestions of uninstalling and reinstalling the app and performing a restart of the device. Unfortunately, this only works temporarily until the audio/video sync issue resurfaces again.Thank you for being an Xfinity customer. We had trouble signing you into the app. Please try again later. Why am not able to use Xfinity streaming app on my Roku - get above message after authorization. Other apps on same Roku work fine. Help!Thanks for reaching out to us here on the community forum! The first thing I would check is if you are able to log in to your email on our website connect.xfinity.com. If not, then changing the password and updating it in Apple mail would be the way to go. If you ARE able to log in, I would recommend reviewing the settings.The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.1. Delete Xfinity beta app. 2. Unplug power supply from Roku stick for a few minutes. 3. Plug it back in and redownload the app. 4. Complete authorization process with link code to your phone or computer. Please let me know if this made any difference, and we will be standing by.Please be advised that you can get the Xfinity Stream channel by clicking this Roku Channel Store page here: Xfinity Stream | TV App | Roku Channel Store | Roku or find it in the featured category of the Channel Store in the US and selected Roku supported region to add it to your Roku home screen. In addition, Roku Search is available in ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Jun 29, 2022 · You may also try the following steps: (1) Remove the Xfinity streaming app from your Roku device. (2) If using a separate router, disconnect your router from your cable modem. Reboot the modem. (3) Reconnect your router to your modem once the modem fully reboots and shows that it is connected to the internet.Please be advised that you can get the Xfinity Stream channel by clicking this Roku Channel Store page here: Xfinity Stream | TV App | Roku Channel Store | Roku or find it in the featured category of the Channel Store in the US and selected Roku supported region to add it to your Roku home screen. In addition, Roku Search is available in ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Please send us a private message with your full name and service address to get started. To send a private message, please click the chat icon next to the bell in the upper right corner. Click the "notepad and pen" button. Send the full message to our shared support handle "Xfinity Support".• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itMar 11, 2024 · Re: Xfinity App wont stream on any Roku Device. @AB19, try restarting all of your Xfinity equipment - gateway/mode/router. Simply unplug the power from everything for several seconds and then perform a "System restart" on your Roku device from Settings->System or Settings->System->Power (as appropriate). Roku Community Streaming …I have 6 xfi pods. In the middle of the night, they all stopped working and now i cannot reconnect them. The home internet is working fine. i'm on the network right now on my computer. My phones are connected. The xfi pods will not connect. I have tried to remove the pods and reconnect them/set them up again - but it will not connect.To cancel an Apple TV+ subscription you activated from Roku, highlight the Apple TV app > select the Star button on your Roku remote > Manage subscription > Cancel subscription. You can also manage your subscription from tv.apple.com > Settings > Subscriptions > Cancel Subscription.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Step1: Point Netflix app and click on A button from remote then you will get option system refresh and restart. step3: repeat step1 and click on restart. Just got new cable for my new place and I got a free flex box. Hulu, Spotify, Prime Video, etc, all working fine. But Netflix will start up and then crash before it gets to sign in.From the Fire TV menu, select Settings > Device > About. If you don't see a "Device" option, look for System and select that instead. Select Check for System Update to see if a software update is available for your device. After the download is complete, select Install System Update to install the update immediately.Oct 11, 2023 · @XfinityAntoine ,. Thanks for that information. In my case, the Roku device is an approved device that works well with the Xfinity Streaming App. However, it appears that Xfinity only allows this App to work when it is operating on Home Internet Service that is provided by Comcast/Xfinity (i.e., and not another Internet provider - like AT&T Fiber).Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the ...Re: error: TVAPP-00500 on the Mini Guide, also having audio issues. We have just recently ( in the last couple weeks) put Roku sticks or boxes on each of our TV's and turned in our Xfinity cable boxes. Now use streaming and have this same mini guide issue and the voice issue as well. The voice issue clears if we use the lady watched channel ...First, make sure that your Roku is connected to the Internet and that your Xfinity account is active. Then, try restarting your Roku device. If that doesn’t work, try uninstalling and reinstalling the Xfinity Stream app on your Roku. If none of these solutions work, it’s possible that there’s an issue with the Xfinity servers or with your ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.If you're using a BritBox app for your mobile, tablet, or streaming device, check to see that there are no updates to our app. Find out how to update the app. Check For Updates On Your Device. If you're using a BritBox app for your mobile, tablet, or streaming device, check that you're using the latest operating system.Support TV & Streaming. Fix your TV service using the Xfinity app. Using the Xfinity app, you can fix issues with your Xfinity TV service such as picture and sound problems, remote control trouble, error codes and more. Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting.3.Check for updates. To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad. 4.Delete the app, then redownload it. Delete the app .@ad34754932 . Bally Sports is supported on Roku, but Bally Sports+ (streaming service) isn't supported yet, and wont be until the Bally Sports app is updated/enabled in mid-July: "At launch, consumers were able use the new regional sports network (RSN) streaming service on Apple TV, Amazon Fire TV, Android TV, iOS, and Android; it is expected to come to Roku devices in mid-July.Updated the app, deleted and reinstalled the app 3 times, updated Roku tv software 2 times, restarted the tv from settings 2 times, my dad was upstairs on the phone with Xfinity which I assume entailed restarting the modem and other useless troubleshooting steps that Xfinity will walk everyone through, and still not working.We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. Let us know if there's any difference after. All the best, Kariza.This is not an Xfinity issue, and it isn't isolated to the Xfinity Stream app. Roku has confirmed this is an issue on their end, caused by a software update to their devices that they initiated. You can enjoy content using Xfinity Stream, online and through the app, on a compatible non-Roku streaming device, where sound quality should not be ...653 Messages. We're unfortunately unable to provide much support for the Bally Sports app itself, however I may be able to provide some insight as to why certain content is not playing with your Xfinity subscription. Some sports programming is subject to blackouts, especially for local channels.Learn how to use the Xfinity Stream app on your Amazon Fire TV and Fire TV devices with these FAQs and tips.9-7 Woodbury, MN. Same problem with registering a Roku Ultra device (TVAPP 00100), that I have been using with xfinity streaming for years. I have tried all the solutions online and on this forum: factory reset Roku, reboot router and modem, change DNS back to xfinity, etc. to no avail for several days. The device works for all other streaming ...1. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; Solving playback issues; Remotes; Roku mobile app; Roku legacy products; Issue Tracking Board; Roku TV. Manufacturer support & warranty resources; Discussions; Roku Audio. Discussions; Roku Smart Home. Using your smart home devices; Cameras & doorbells; Lights ...Is your printer giving you a hard time with an “Error State” message? Don’t worry, you’re not alone. Many printer users encounter this frustrating issue, but there are simple steps...The advantage of having access to cable TV content along with a Roku streaming media device is the mobility options that it provides the subscriber. Roku devices are portable and o...Jun 28, 2020 · The following solved the error code 500 on both of my remote TVs: (1) Remove the Xfinity streaming app from your Roku device. (2) Disconnect your router …Internet is working fine. But Xfinity Stream on my LG TV, Fire TV, and iOS apps no longer work. The TV apps say I don't have any channels. Along with that, anything that signs in with Xfinity doesn't work any longer including HBO Max and Showtime Anytime. My account is current and nothing has changed on the account. Things just stopped working ...Jan 26, 2024 · 4 months ago. @user_f693bd Upon checking our records, we see this is a known issue affecting the Xfinity Streaming App on Samsung TV's. Our support team is aware of the problem, and we are actively working on a solution. I assure you that we have the best team working on this. We appreciate your continued patience and understanding.Force-quit the app. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find Xfinity TV and tap Force stop.Hit the right button to go to System, then to System Update. Hit the right button and Check Now. This will ensure that your Roku device has the latest software installed. 3. Connectivity glitch. If something went wrong when opening the app or when powering your Roku, this should fix it. Just restart the Roku device by unplugging it and then ...Thanks for reaching out to us here on the community forum! The first thing I would check is if you are able to log in to your email on our website connect.xfinity.com. If not, then changing the password and updating it in Apple mail would be the way to go. If you ARE able to log in, I would recommend reviewing the settings.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.It does show the movies I've purchased so I am correctly logged into my account. This app behavior seems like it could be intentional. The Beta Xfinity Roku app stopped working entirely for me after I signed up for Xfinity Flex saying that the Beta app didn't support my service. I assumed that this was to force me to use the Flex TV Streaming ...Sep 6, 2021 · Thank you for being an Xfinity customer. We had trouble signing you into the app. Please try again later. Why am not able to use Xfinity streaming app on my Roku - get above message after authorization. Other apps on same Roku work fine. Help!Mar 6, 2024 · If the app is not working because you are getting an error that you have reached your streaming limit, you need to end the streaming session on the first device. …According to the following web page 016 is a Wi-Fi signal strength issue. Maybe a neighbor set up a new device that's interfering or your router automatically changed to a different channel.You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Fully close the Discovery Plus app and restart it. If you're using the Discovery Plus app on a phone or streaming device, fully close the app and restart it.Nov 18, 2021 · Sometimes these steps will resolve the issue with the Xfinity app. Restart the Roku. You didn't say what model Roku you have, but through the menu, it could be Settings > System > Restart, or if it's a Roku TV, look under the power settings on the menu. You could ensure your Roku OS is up to date.To set a channel as a favorite or remove it, open the Channel options menu and select Favorite channel. You can repeat this for each channel you want to manage or use the following steps to add or remove from favorites. Open the Channel options menu. Select Manage channels. Select Favorite channels.Roku TV Smart home Roku Audio Roku players Accessories Deals Mobile app Upgrades Gift guide Support Wi-Fi & connectivity Remote controls Channels & viewing Customer Order FAQs Account, Payments & subscriptions Device issues Roku setup Roku features Audio devices Roku Smart Home Recycling CommunityHere's how: Go to the "Settings" menu on your device. Navigate to the "Battery" or "Battery & Power" section. Look for the "Battery Optimization" or "Optimize Battery Usage" option. Find the Xfinity Stream app in the list of installed apps. Disable battery optimization for the Xfinity Stream app.1. Update your Xfinity app. Open the Google Play Store app on your TV or Roku device. Click on the three ellipses at the top right corner. Select My Apps. Scroll to the Xfinity app and click Update if an update is available. 2. Clear Xfinity app cache. Press the Xfinity button on your remote. Click on the gear icon and press OK to go to Settings.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly ...Open the app on your Roku. Go to the settings icon (the gear). Instead of selecting "SIGN IN" under "Account", go to the next heading underneath it, "Provider". Click it, and it will send you to the page where an activation code presents itself. Plug in your cable provider's info and the activation code and BAM!If the discovery+ app or website is crashing or will not load, try the following: Close the discovery+ app or browser window. Clear the data and cache on your device. Open the discovery+ app or reload the browser page, and try playing the video again. If the issue persists, please contact us and include the following information:I've seen similar with roku TCL and Hisence with sling and hulu apps from time to time. A few things can happen. 1st one is there seems to be a memory leak on TCL and Hisense TV's, so they exhaust memory eventually. They might even reboot on their own. From Settings, reboot the TV then launch your app. See if it helps.In recent years, more and more people are choosing to cut the cord and ditch traditional cable TV in favor of streaming services. One popular device that has gained widespread reco...The app opens and then takes me to main screen but then closes and goes back to Roku Home Screen. Deleted and reinstalled twice. Still same issue.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of ...I have top-tier internet through Xfinity, as well as an Xfinity cable subscription. My Roku is connected to my home wifi with no connectivity issues, all other apps work fine. I use the Stream app on my phone without issue. I have tried resetting my modem, router, Roku, as well as uninstalling and re-installing the app many times.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Sometimes these steps will resolve the issue with the Xfinity app. Restart the Roku. You didn't say what model Roku you have, but through the menu, it could be Settings > System > Restart, or if it's a Roku TV, look under the power settings on the menu. You could ensure your Roku OS is up to date.Read below if Xfinity isn't working on a Samsung TV. If Xfinity is not working on your Samsung TV, go to "Settings' > 'Device Manager' > 'Manage Storage-Show App' > scroll through the downloaded apps on your TV and select 'Xfinity' > 'View Details' > 'Clear Data' and 'Clear Cache' which can free up memory within ...Rebooted modem, restarted Roku, removed and re-loaded Xfinity stream app, Roku is up to date, disconnected power and reconnected power to Roku Nothing more to try, very frustrating. 2 0Our customers using the Xfinity Stream app and Xfinity Stream app Beta using , Yes, tried them ALL! Have spent hours with Xfinity support. Have uninstalled app over 70 times, rebooted router ov, Dec 3, 2023 · my xfinity stream app does not work on my Roku TV when I am not in an xfinity error. Gives m, Roku setup; Features, settings & updates; Wi-Fi & connectivity; Channels & viewing; , Comcast can no longer say it has the "fastest internet in America" in ads to cas, Hi @KRK14, A warm welcome to the Roku Community! In some cases, removing the affected channel and then re-installin, Have you tried removing the channel from the Roku home screen by navigating to the chan, Getting TNT and TBS “Not Authorized” messages when I DO have a T, May 25, 2022 · Themescene.tv is Guss, Jenny, Van, Jan 29, 2024 · I have the same problem, my other apps, Roku setup; Features, settings & updates; Wi-Fi & connectivit, Click the "Direct Message” icon (upper right corner of this , Surely the devs in Roku have a cache or uninstall tool that can thorou, Depending on your Roku model and Roku version number you&#x, Learn what to do when you have trouble with the Xfinity Stream app o, In some cases, this may be due to the age and model of , I have tried different Wi-Fi networks. Even used eith, If the discovery+ app or website is crashing or will not load, try th.