Did you know?

For a limited time, when you add a leased modem to your account you can get 12 months at half price!* After 12 months your modem will be charged at the standard rate, currently $12.50/mo. Find a local office. ... If your Sparklight equipment stops working, we’ll typically replace it free of charge. Additionally, ...Your Online Account All you need to know about your Sparklight online account. Read articles Quick Pay The easiest way to pay your bill online. Read articles Policies & Legal Find Policies and Legal information Read articles Phone Learn about your features and find phone service support. Read articles TVsparklight provided modem If you have a Sparklight provided modem, a key benefit is that replacement with a newer, advanced technology DOCSIS 3.1 modem, is available at no extra charge. Replacement is easy - simply bring your current modem to our office, and we'll provide a replacement DOCSIS 3.1 modem along with instructions on how to replace …For your protection and security, Sparklight has temporarily disabled access to services that prompt for your login. This is due to multiple complaints of spam being sent from your account, most likely without you even knowing it occurred. This may have happened intentionally (sending more than 90 emails in an hour) or unintentionally.Step 1: Log in at our Payment Center. Step 2: Click on Manage Your Bill Pay Account. Step 4: Select your payment method. Click Continue. Step 4: Choose the account or card that will draft on the due date. Click continue. Step 5: Update the Email address on the Easy Pay verification page.Support. Account & Billing. Managing Your Account. Managing Your Account. I’d like to cancel one or more Sparklight Business services, who do I call? Payment Options. Where do I find Sparklight’s W9 so I can process payments to Sparklight Business? I’m tax exempt. How do I get my account updated?A: Beginning in mid-January 2021, customers who visit newwavecom.com, support.newwavecom.com, and associated pages will automatically be redirected to Sparklight.com. Cable customers will now visit home.sparklight.com to access TV Everywhere content, which replaced NewWave’s TV2GO product on December 2, 2020.In this case, Sparklight is aware of the outage and is working hard to restore your service. Login to your online account and look for a notification posted at the top of the Overview page. Login to your account and sign up for text notifications under your profile settings to receive instant outage notifications and status updates.Sign in to your online Sparklight account and click Make Payment to make a payment with a checking, savings, debit card, or credit card account. Save your favorite payment types for easier payments by clicking on Manage Payment Options found on the Billing page. How to check your data usage. Log in to your Sparklight Online Account. If you have forgotten your username or password, refer to this support article. Click on the 'Services' tab in the top menu bar. Click on the 'Internet' sub-tab if it doesn't automatically open. Scroll down to the 'Current Data Usage' section. A: Customers who have Sparklight Internet can log in to the customer portal and click on “switch to Sparklight TV” and follow the instructions to make the switch. If you don’t have Sparklight Internet or are located in another market, please call us at 877-687-1330 to request a switch to Sparklight TV. Q. For @Fidnet.com or @Fidmail.com Email Accounts. E-Mail For @Fidnet.com or @Fidmail.com Email Accounts. Phishing EmailsFeatures & Services. Internet Speed Test. Setting Up Internet Connection to Your Streaming Device. Wireless Connection - Gaming Consoles. Wireless Connection - Google Home - Amazon Echo. Wireless Security.Have your WiFi username and password at hand to connect your device to WiFi. Set up an Amazon, Apple ID, or Google Play account based on which device you are using. Subscribe to Sparklight TV service by contacting Sparklight at 877-692-2253. Set up your username and password through the Sparklight TV activation email.When will my payment be reflected on my Sparklight account? Depending on the payment method, the posting time will vary. Posted payments will be reflected online and via Sparklight’s Interactive Voice Response (IVR) system when you call Customer Support. Paper bills will not reflect the payments until the following month.A speed test is the best way to determine how fast your internet is. It only takes a minute, and it’s important to follow the instructions to get an accurate result. All your connected devices share the internet speed delivered to your home, so you need to disconnect other devices from the internet before you conduct the test.

Pay your bill online. Set up auto-pay or recurring monthly payments. Switch to paperless billing. View your statement. Check billing statement history. Update or change payment information. For questions about logging in or making a payment online, please contact a representative at 1-800-392-8070.How Do I Update My WiFi Password Within My Online Account? How Do I run an Internet Speed Test Within My Online Account? How Do I Upgrade My Service? Where Do I View My Internet Plan Details? How Do I Check My Data Usage? All you need to know about your Sparklight online account. TV Everywhere. We understand you like choices - in what you watch, when you watch and where you watch. And we're ready to deliver. It's free with a standard Sparklight TV plan! Just sign in to your computer, tablet or smartphone - then enjoy your favorite programming - anywhere, anytime. MDSi reports the average bandwidth needed for a business can range from 10 to 300 MBps (megabytes per second). Frontier Business has a worksheet that helps you get a more exact estimate for your business. Remember that your needs will vary based on activity. For example, more people may be online during peak times to process orders, and if you ...

What does Sparklight do with my deposit? Your deposit will be applied to your account to secure service and/or equipment. Can I have my deposit refunded? If you have had service for 6 months or longer and have had on-time payment history, upon your request, we can initiate a check refund or credit to your account.Surfing & Email. Sparklight Email Retirement. Streaming Sites. Email Safety. IM, VoIP and Video Conferencing. Strong Passwords and Password Managers. Find support for your Internet services.In our continuing efforts to provide you with the best possible service, we periodically audit customer accounts to ensure accuracy. In a recent audit of accounts, we uncovered that a routine billing system update had inadvertently prevented your account from being billed correctly up to the last three months. …

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Surfing & Email. Sparklight Email Retirement. . Possible cause: Select the service for which you would like to learn more.